Contact Us @9249771004, 8590333999

Study CentreThampanoor, Thiruvananthapuram

Collection Of Information

If you browse through this site without providing us with any personal information, we will gather and store some information about your visit, such as IP address, type of browser and operating system used, date and time you access our site, pages you visit, and if you linked to our website from another website, the address of that website. This information will not identify you personally and will not be linked back to you.

There will be times, such as when you submit an auto lead request to a dealer or fill out our contact form, when we will need to obtain personally identifiable information from you or about you. Such personally identifiable information may include your name, address, e-mail address, telephone number and identification number.

Career Guidance Bureau

Over the years, Career Guidance Bureau has built a base of hundreds of satisfied buyers by providing them with high quality service and being responsive to their concerns. We are selling study materials for competitive exams such as LD Clerk, Assistant, SI of Police, Secretariat Assistant, HST, HSST, LP/UP School Teachers exams.

Use And Sharing Of Information

At no time will we sell your personally-identifiable data without your permission unless set forth in this Privacy Policy. The information we receive about you or from you may be used by us or shared by us with our corporate affiliates, dealers, agents, vendors and other third parties to help process your request; to comply with any law, regulation, audit or court order; to help improve our website or the products or services we offer; for research; to better understand our customers' needs; to develop new offerings; and to alert you to new products and services (of us or our business associates) in which you may be interested. We may also combine information you provide us with information about you that is available to us internally or from other sources in order to better serve you.

We do not share, sell, trade or rent your personal information to third parties for unknown reasons.

Condition Of Our Items

We will clearly display an item's condition on our product detail page if the item's condition not ‘new’. Please note that Razorpay Payments only considers an item to be new if the following conditions are met: it is unused and unopened in its original packaging, with all original packaging materials included; the original protective wrapping, if any, is intact; and the original manufacturer's warranty, if any, still applies.

For product conditions other than ‘new’, Career Guidance Bureau strongly recommends having a close match with the following guidelines. A significant deviation from these guidelines will be considered a violation of this policy.

Delivery Estimates

For an order, we will communicate a delivery estimate to the buyer on your order details page or via email. We will also provide a tracking number to the buyer as well.

Adjustment For Shipping, Taxes And Order Modifications

We may/ may not charge an additional amount above the original order amount, to make adjustments for revision of taxes, shipping cost, and order modifications.

Delivery Estimates

For an order, we will communicate a delivery estimate to the buyer on your order details page or via email. We will also provide a tracking number to the buyer as well.

Returns Policy

We will take back the product if the customer is not satisfied with the product or service and refund the full amount remitted by the buyer within 4 days of the receipt of the product.

Customer Service Information

You will post customer service information such as customer service address, phone number or e-mail address on our website. We will respond to communication from a buyer within two business days.


We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. Our websites combine industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected though it's life cycle in our infrastructure.

Sensitive data is hashed or encrypted when it is stored in our infrastructure. Sensitive data is decrypted, processed and immediately re-encrypted or discarded when no longer necessary. We host web services in audited data centers, with restricted access to the data processing servers. Controlled access, recorded and live-monitored video feeds, 24/7 staffed security and biometrics provided in such data centers ensure that we provide secure hosting.

If we find that any transaction violates this policy or is otherwise illegal, unsuitable, or results in an unacceptable customer experience, we may take any corrective action that we deem appropriate and is permitted by the User Agreement.